Frequently Asked Questions
Everything you need to know about your Boketto experience.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
Are your garments ethically produced?
Yes, Boketto is committed to conscious fashion. We partner exclusively with fair-trade certified factories and prioritize sustainable materials like organic cotton and recycled fibers.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.